My pal smays.com turned me onto the idea of summarizing your plan for the year in three words.  The idea is for these words to govern your efforts and act as a guide throughout the year. So, every November/December my mind starts to chew various thoughts into something that can be digested.  My words for 2010 were; people, priorities and performance.  This year they are; service, understanding and freedom.

It’ll be interesting to see how these hold up over the course of 2011.  It’s all about change in my work life as we’ve taken an axe to the IT infrastructure we’ve built over the last 15 years or so.  We’re questioning everything, in effort to better serve our customers, understand their needs and set them free from the typical IT standardization crap that is generally a battle about control.

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